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1 Year Limited Warranty



70% or More Made and Assembled in America
70% or More Made & Assembled in America
Troubleshooting Problems
Please note that we launched a design change in February of 2017 with a revised brass fitting that allows a quick adjustment of the water level with a small turn of the brass fitting. Water bowls sold prior to 2017 require disassembly of the float assembly and shim washers.

The new design is shown on the left side of the photo below, and comes with a plastic instruction tag on it as shown in the second photo.

Brass Fitting
Instructions

The water level is pre-adjusted.  When you connect the hose, it is important to use two wrenches to prevent the brass fitting from turning when you are tightening the hose to the brass fitting.

Dripping Problems and How to Adjust The Water Level In Products Sold Prior to 2017

NOTE: Due to differences in water pressure in some areas above or below the normal water pressure of 40 to 65 PSI you may need to add or remove the shimming washer that is attached to adjust the water level.

Dripping Problems
Inspect the two black pieces of tape to see if all the edges are sticking down fully. The tape stickers are important; the bowl will drip without them or if they are not sticking down on all sides of the hole they cover. If the stickers are not sticking down fully they can be replaced with a piece of black electrical tape. The second cause of dripping can be the strip of rubber in the grove of the bowl. Try removing it and giving it a 180 twist when you replace it so what was the top is now in the groove. This causes it to reshape and fill any gap.

Overfilling Problems
Remove the hose and carefully unlatch the float assembly one side at a time (there are latching tabs on the float cover near the rim of the bowl). Swing open fully and remove the float assembly from the bowl hinges. Shake the float assembly to see if water has gotten inside the float- this will cause overfilling. If water is in the float call us for replacement. If there is no water in the float, remove the float and inspect the rubber stopper and tip of the brass fitting. In a few cases we have found defective tips on the brass fitting with a nick in the rim where it contacts the rubber stopper on the end of the float. Call or email for parts if needed.

Adjusting the Water Level
Remove the hose and carefully unlatch the float assembly one side at a time (there are latching tabs on the float cover near the rim of the bowl). Swing open fully and remove the float assembly from the bowl hinges. Remove the two stickers on the side and push out the hinge pin for the float and remove the float. (Inspect the rubber stopper on the end of the float for problems. With a wrench remove the brass fitting and add one red washer to lower water level, reassemble and test. (Note, the grey washer is half the thickness of the red washer). The proper height of the water should be about 1/2” to 1” below the rim of the bowl.

Contact Information:
Paul Pluss
The Easy-Clean Water Bowl
PO Box 787
Ramona, CA 92065
(760) 445-2535
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